1
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Someone's on the phone asking if you have a part in stock.

2
00:00:03,693 --> 00:00:08,404
The old way was a paper card file, or asking whoever's been there longest.

3
00:00:08,404 --> 00:00:17,445
In ConsignTrak, the answer takes one search box and about five seconds — even when the caller reads the part number in their own peculiar way.

4
00:00:17,445 --> 00:00:18,400
Let's practice.

5
00:00:19,232 --> 00:00:22,435
The caller says: two twenty-two seventeen E K.

6
00:00:22,435 --> 00:00:24,872
No dashes, no spaces, run together.

7
00:00:24,872 --> 00:00:34,482
Type it exactly like that — and ConsignTrak finds the item anyway, because searches match on a normalized part number, not on punctuation.

8
00:00:35,309 --> 00:00:39,176
The filters narrow things down when a search is too broad.

9
00:00:39,176 --> 00:00:45,442
Scope to one supply partner, filter by category or location, or sort by what's moving fastest.

10
00:00:45,442 --> 00:00:49,909
The answer to "do we have it" and "whose is it" is the same screen.

11
00:00:50,735 --> 00:00:53,003
The same habit works for customers.

12
00:00:53,003 --> 00:01:00,585
A few letters of the name — or an old account code, or a nickname saved as an alias — and the account comes right up.

13
00:01:01,385 --> 00:01:09,643
And for orders: search by number or customer, stack the status tabs, and use the date chips for today, this week, or this month.

14
00:01:09,643 --> 00:01:14,610
"What did we ship Riverside last week" stops being a filing-cabinet question.

15
00:01:15,440 --> 00:01:18,509
One more place search shows up: inside forms.

16
00:01:18,509 --> 00:01:27,715
Order lines, receiving lines, adjustments — anywhere you pick an item or a customer, the same forgiving search is built into the field.

17
00:01:27,715 --> 00:01:29,965
Learn it once, use it everywhere.

18
00:01:30,788 --> 00:01:35,779
That's the search habit: one box, forgiving matching, filters when you need them.

19
00:01:35,779 --> 00:01:39,538
Five seconds to an answer, with the caller still on the line.