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Between the picker's cart and the packer's bench there's a gap — and on a busy floor, that gap is where orders get mixed up, packed wrong, or simply lost.

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Staging areas close it.

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In this video: how the office sets areas up, how a picker records where the stack went, what the office sees while it waits, and how the packer turns the area into a recorded quality check.

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A staging area is just a location whose type is staging.

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On the Locations page, the zone S tab shows four of them, S-1 through S-4.

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An area is anywhere a picked stack waits for the packer — a table, a cart lane, a taped square on the floor.

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Name them the way the floor already talks about them.

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Adding more is the same bulk create you use for bins.

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Zone S, aisles five and six, a code template — and the part that matters: type, staging.

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Preview, confirm, and S-5 and S-6 exist.

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Pickers see them on their next batch; there's nothing else to configure.

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The office's window onto staging lives on the Ship station page: one row per area, in table order, so you can match the stacks you see across the floor to orders without walking over.

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Right now every area is open.

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Let's put something in one.

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Now to the warehouse floor, where the handoff actually happens.

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The pick queue already knows about the areas: the Staging chip at the top says how many are taken, so a picker knows before starting whether there's room on the table.

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Dana opens the Bluegrass Industrial order — two lines of Apex bearings — and starts picking.

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Each pick line leads with where to go — the bin, with its zone and aisle read straight from the location record.

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Grab the quantity, tap Picked, and the next line loads.

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Two lines, done.

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All lines picked.

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Hand off to packing — tap, and tap again.

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Here's the new question: where did you put it?

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Every open area is a big button — S-1 through S-6, all open right now.

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Dana sets the cart in S-3 and taps S-3.

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That's the whole handoff: one tap, and the stack has an address.

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If the packer is standing right there, Handed directly to packer skips the area entirely.

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Back on the queue: staged at S-3, and the Staging chip now reads one of six.

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An area holds one batch at a time — a taken area isn't offered to the next picker, so two stacks never share a square.

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Meanwhile in the office, the staging panel shows S-3 holding the Bluegrass Industrial order, with how long it's been sitting.

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A stack that waits more than two hours turns amber — a stack dying on the table is exactly what this panel exists to catch.

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Will-call orders are marked instead of alarmed, because waiting on the customer is normal.

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The order itself carries the area too.

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On the order page, the batch row shows Completed with its area, S-3 — so anyone answering the phone can say exactly where that order is standing right now.

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And it's on paper.

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Print the release now and the header reads Staged in area S-3 — so a printed pick list on a clipboard sends the packer to the same square the phone does.

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Back on the floor, it's the packer's turn.

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On the Pack queue, the area is the headline: an Area S-3 badge sits right beside the order number, at the same weight.

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The packer doesn't scan anything to work out which stack is which — read the badge, walk to S-3, pick up the stack, open the batch.

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The pack screen leads with the same badge, then the point of the exercise: check each line.

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Notice Mark packed is greyed out — zero of two lines checked.

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Nothing gets boxed until every line has been looked at.

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With the stack in front of you, tap the box on a line once the goods match it — part number and quantity.

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Each tap is recorded with who checked it and when.

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That's the quality check: correctness confirmed at the pack bench, not discovered at the customer's dock.

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Both lines checked, and Mark packed lights up.

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One carton.

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Mark packed — tap, and tap again.

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The moment it's packed, S-3 frees up for the next picker, and the batch is on to shipping, which we covered in Pack and Ship.

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Set the areas up once.

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Tap the area when you stage.

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Read the badge when you pack, and check every line.

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That's the pick to pack handoff — and nobody has to ask where the order went.