C6Reporting a Pick Problem

Short picks, honestly and instantly

Warehouse·1:47·rendered Aug 27, 2026 Download mp4 Download .srt

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0:00Sooner or later a bin lies to you: the system says twelve, the shelf says eight. The worst thing a picker can do is guess quietly. ConsignTrak makes the honest path the easy one — report it in ten seconds and let the office sort it out. Let's hit that wall on purpose.
0:17Dana starts picking an order for Bluegrass Industrial: twelve wedge belts from bin B-1-1.
0:24But the bin only has eight. Tap Short pick, enter what's actually there, and say why — the bin was short. That's the whole report.
0:33And ConsignTrak stops the line. This supply partner asks for exactly that: when a bin disagrees with the system, the order blocks until the office rules on it — because on consignment, a shortage means the records and the shelf disagree about someone else's property. Nothing ships on a guess.
0:53For Dana, that's the whole job — report and move on. Back to the queue, next order; no waiting around.
1:00Meanwhile, the short pick became an exception. The Exceptions tab lists every one — open, reviewed, resolved — and the office sees the same queue on their dashboard the moment it happens. Four missing belts just became a task with an owner, not a mystery at year-end count. Once the office resolves it, the order unblocks and picking resumes.
1:22Short picks aren't the only flag. At the pack bench, any line can be flagged as a mispick or a quality problem — with a photo — and a flagged batch refuses to ship until the office weighs in. Problems get caught while they're still cheap.
1:38See it, report it, keep picking. Next: keeping the shelves honest on a schedule, with cycle counts on the phone.